English Chinese (中文)

1300 620 660

have an accident?

need a replacement car?

we can help!

we offer a replacement vehicle service to non-fault drivers - with no upfront costs

have an accident?

need a replacement car?

we can help!

we offer a replacement vehicle service to non-fault drivers - with no upfront costs

have an accident?

need a replacement car?

we can help!

we offer a replacement vehicle service to non-fault drivers - with no upfront costs

have an accident?

need a replacement car?

we can help!

we offer a replacement vehicle service to non-fault drivers - with no upfront costs

ACCIDENT MANAGEMENT – WHAT WE DO FOR YOU?

Accidents happen and unfortunately when they do you aren’t always aware of what to do next –National Car Rental Accident Management provide management solutions to fleets, the direct consumer, smash repairers and the insurance industry.

A state of the art call centre, manned by experienced and knowledgeable claims handlers provides a comprehensive one stop solution for all your accident management needs. We provide a full case management system from the moment you speak to us ensuring you have full peace of mind. Our call centres can be customised to your organisation and the phone answered in your company name enhancing your brand even further.

Benefits to All

  • No need to lose your “No Claim Bonus” with your insurance company. Claim directly off the person at faults’ insurance company.
  • Like for Like Replacement Vehicle.
  • No need to pay an excess and wait for re-imbursement.
  • No need to waste time to obtain 2 Quotes.
  • We refer you to a Solicitor – if required.
  • We act on your behalf to make the process after the accident seamless.
  • Client contact within 1 hour.
  • Client Delivery of a replacement vehicle within 4 working hours – Direct to your door.
  • CHOICE OF REPAIRER – YOUR VEHICLE IS FIXED WHERE YOU WANT IT FIXED
  • Specific Claims handler from start to finish
  • Liaising with insurance companies
  • Overseeing your repairs
  • Claiming and recovering for uninsured losses.
  • Further advice relating to your claim.
  • Recommending a Repairer

Benefits to Business

  • Spend less time on accident management.
  • Reduce Costs, increase Efficiency.
  • Achieve optimal accountability. – all information available in ‘real-time’ online.
  • Receive structured information on accident management for improved analysis.
  • Reduces Driver inconvenience and down time – Same Day delivery where possible.
  • CHOICE OF REPAIRER – YOUR VEHICLE IS FIXED WHERE YOU WANT IT FIXED

For more information on How our accident management programs can work for you then contact us on 1300 620 660